Automatic system monitoring: monitor servers, APIs, and services 24/7. Detect outages before customers notice them.
For SaaS companies and digital service providers, system availability is directly business-critical. Every minute of downtime costs revenue, damages customer trust, and can lead to SLA violations with contractual penalties. Yet many companies learn about outages through customer complaints — the worst possible way.
Manual monitoring by IT teams is no longer practical given the complexity of modern infrastructure. A typical SMB operates 10-30 different services: web servers, databases, API endpoints, payment providers, email servers, CDN, monitoring dashboards, third-party integrations. Each of these services can fail independently, and the root cause of a problem often lies in a chain of dependencies that's nearly impossible to trace manually.
Even more insidious than complete outages are gradual degradations: API response time climbs from 200ms to 2 seconds, database queries slow down, error rate rises from 0.1% to 3%. Without automated monitoring, these warning signs go unnoticed — until the system finally collapses under load.
Our monitoring workflow checks all your critical systems every 60 seconds: availability, response times, error rates, CPU/RAM utilization, database performance, and SSL certificate validity. Each check produces structured metrics stored and visualized in a time-series database.
Intelligent thresholds distinguish between normal fluctuations and real problems. Instead of rigid limits, the system uses learning baselines: it recognizes that your API is slower on Monday at 9 AM than Sunday at 3 AM — and only alerts on actual anomalies. Multi-level escalation first notifies the on-call admin via Slack, then after 5 minutes via SMS, and after 15 minutes the CTO via phone call.
When a problem is detected, the workflow automatically starts predefined remediation actions: server restart, cache clearing, failover to backup system, or traffic rerouting. An incident report is automatically created and sent to all stakeholders after the problem is resolved — including root cause analysis and timeline.
Web servers (HTTP/HTTPS), databases (MySQL, PostgreSQL, MongoDB), API endpoints, email servers, DNS, SSL certificates, cloud services (AWS, GCP, Azure), and any TCP/UDP ports.
Through learning baselines that adapt to your normal traffic patterns. Additionally, checks are performed from multiple locations — an alert is only triggered when multiple locations report a problem.
Yes, you define runbooks for different scenarios: server restart under high load, cache clearing for slow response times, failover on outage. Every action is logged and can be rolled back.
We analyze your process and show you the concrete savings potential — no strings attached.
Or reach out directly: info@automate-it.dev